Professional, Support & Managed Services
Truminds Professional, Support & Managed Services offer “True Client Experience”. We focus on Enhancing Product/Solution/Service Experience at every client touch point.
Truminds offers Professional, Support & Managed Services right from consulting to network planning to end-client SLA management along with Managed services capabilities in a multi-vendor environment. We also monitor and diagnose the metrics with automation and analytics across Network systems and devices in a multi-technology environment.
On the Professional services side, we help our clients with planning, deployment, implementation, inventory management, migration, integration and training services.
On the Support & Managed services front, we operate in 24x7 mode to provide automation and analytics services, dashboards and notifications, round-the-clock TAC services, NOC Services(L1/L2/L3 support), ticket management and Triaging, remote tech upgrades, real time chat support, SLA management and resident engineer services along with maintaining and sustaining the client's product(s) lines.